Tracking 5 AI platforms in real time

AI Search Visibility Tool for E-commerce Stores

“CitelyHQ is one of the best AI search visibility tools overall”

51% of shoppers now use AI to find products. Find out when AI recommends your store and when it recommends your competitor. Leave competitors behind with our one-click recommendations for Shopify, WooCommerce, and Amazon stores.

No signup required for the free audit · Results in 90 seconds

Tracks 5 AI platforms1,247 stores audited this monthAvg. +34% mention rate after fixesWorks with Shopify, WooCommerce, Amazon

90% of Brands Are Missing from AI Answers — Our AI Search Visibility Tools Fix This?

A unique list of suggested brands appear when a buyer types "best yoga mat for sweaty hands under $80" into ChatGPT. It's not a random list. It is derived from comparison articles, third-party reviews, structured product data, and the particular characteristics that each AI model has discovered to be associated with quality in your category. While an AI Visibility Tool shows where your products appear—or disappear—in AI-generated responses. An AI Search Visibility Tool assists brands in understanding how AI assistants make recommendations.

If your store is not in that list, you are not missing out on a better ad bid or a higher PageRank. You are losing because your brand hasn't earned the citations that AI models need to justify recommendations, your product data isn't machine-readable, and your descriptions don't include the qualities AI assistants seek. The ability of AI systems to understand and trust your content is now the key to strong AI search engine visibility. The missing signals that keep your products from being suggested can be found with the use of an AI Brand Visibility Tool.

47% of Shopify stores we have audited have a visibility score below 30, AI assistants don't ever promote  even when their products are immediately relevant. This is not a long-term issue. It is a data issue that can be resolved. CitelyHQ functions as an AI search tracking and monitoring tool that pinpoints specific issues and provides detailed instructions on how to resolve them, product by product.

What this AI search visibility tracker does

Track every mention across ChatGPT, Perplexity, Gemini, Claude, and Google AI Overviews

We run 100–2,000 buying queries across major AI shopping platforms every day. With straightforward and accurate data, our AI mention tracking software assists brands in monitoring brand mentions in AI search engines. Every mention is recorded with its ranking position, sentiment, surrounding context, and the precise reasons an AI platform recommended your brand or chose a competitor instead.

Diagnose why competitors get recommended instead of you

When Allbirds appears in AI recommendations and your wool sneaker brand does not, our AI Search Visibility Tool shows you why. We analyze exactly what ChatGPT says about competing brands, including phrases like “sustainably sourced merino,” “carbon-neutral shipping,” and “machine washable.” Your AI visibility score reveals the gaps in your messaging, while our AI share of voice tool helps you understand what AI platforms value most in your category.

Fix your product catalog with one-click recommendations

The recommendation engine turns insights into clear, practical fixes. It uses AI Recommendation Tracking to show exactly what needs improvement. Our AI Search Intelligence Tool then breaks down what AI systems expect in your content. To identify patterns and gaps, we analyze AI-generated search results. We recommend a revised product description with the precise attributes to include based on that. We also provide the correct JSON-LD schema and comparison article ideas you should publish. With only one click, users of the Pro plan can apply approved modifications directly to Shopify, WooCommerce and Amazon stores.

Run a Free AI Search Visibility Tracker Against Your Competitors

See exactly how often each AI engine mentions your store versus your competitors — across the queries your customers are actually asking.

Competitor #1

AI Engines

3 free audits allowed per day

E-Commerce-Focused AI Search Visibility Tool — Not Repurposed B2B Software

Most AI monitoring tools were built for PR teams that only track brand mentions in news articles. They measure whether an AI chatbot recognizes your company name. That is not enough for modern e-commerce brands. An AI Search Visibility Tool should do more than basic tracking. It should measure your AI share of voice across real shopping queries and show which products appear in AI recommendations. You need to know which of your 47 SKUs are showing up for searches like “gift for home baker under $60” and which products are losing to Williams-Sonoma. That is where generative engine optimization and answer engine optimization become important. Shopify brands need e-commerce-focused AI data, not generic PR monitoring.

SKU-Level AI Visibility Tracking for ChatGPT, Perplexity, and LLM Search Engines

Visibility is tracked for every product, every query, and every AI platform. Our ChatGPT Visibility Tool shows where your products appear and where they do not. You may find that your cast iron skillet gets recommended on Perplexity but never appears in ChatGPT results. This LLM Visibility Tool gives product-level insights across the AI platforms that matter most. With detailed AI Citation Tracking, you can see which products are mentioned most often and which ones are missing from important buying queries. This helps you decide which SKUs need improvement first.

Native AI Visibility Integrations for Shopify, WooCommerce, and Amazon Stores

Use our AI Visibility Tracker to connect your store in under five minutes. We send approved fixes back via the same API connection, instantly sync your whole product catalog, and maintain your current schema markup. No manual exports. No messy CSV files. The platform also tracks competitor AI mentions across major AI search platforms. From a single, easy-to-use dashboard, you can monitor Perplexity tracking findings, keep an eye on ChatGPT visibility, and analyze Gemini mentions.

Auto-Apply Product Description Rewrites For Your Store Live with Answer Engine Optimization (AEO) Tools

Pro plan users can approve a recommended product description rewrite and push it live on their Shopify store in seconds. The system uses AI Citation Tracking to make sure updates are based on real AI visibility signals. It is built around Generative Engine Optimization (GEO) so your content fits how AI systems understand and recommend products. It also works as an Answer Engine Optimization Tool (AEO), helping your store show up in AI-generated answers. Every auto-apply creates a backup. You can undo any change with one click if it does not perform well.

ChatGPT
68%
+12%
Perplexity
54%
+8%
Gemini
71%
+19%
Google AI Overviews
42%
+6%
Claude
61%
+14%

Sample: Coastal Candle Co. — mention rate by AI platform, 30-day view

How AI visibility tracking works (4-step process)

01

Step 1 — Connect your store

Sign up to our AI Search Optimization (ASO) platform and get started in minutes. Choose the starter plan and connect your store without any complex setup. Paste your WooCommerce API keys, connect your Shopify store, or link your Amazon SP-API. The system also works as an AI monitoring SaaS, so everything stays updated in real time. We immediately pull your full product catalog. This includes titles, descriptions, prices, images, existing schema markup, and metafields. Everything is synced automatically for AI-ready optimization.

02

Step 2 — AI generates buying queries from your catalog

Claude Sonnet looks at your product catalog and builds real shopping queries. It creates 100–2,000 natural-language searches across nine categories. These include comparison, gifts, problem-solving, features, budget, use-case, sustainability, alternatives, and long-tail demographic searches. This is what makes it the best AI visibility tool for understanding real customer intent. It shows how your products appear in real AI conversations. This AI citation checker then reviews these queries and tracks where your brand is mentioned or missing. These are the exact questions your customers are asking AI assistants right now.

03

Step 3 — We query every major AI shopping assistant daily

Every day, we run the same buyer questions through ChatGPT, Perplexity, Gemini, Claude, and Google AI Overviews. We keep the prompts consistent so you get fair, real comparisons. This shows you something most store owners never see. Where you show up in AI search results - and where you don't. In simple terms, your AI search engine rankings across platforms become visible. We also save every response with clear proof. You can see exactly what each AI said, word for word. All of this is organized inside the AI Search Insights Tool. It shows you three things clearly: Where your brand appears, where competitors beat you, and how often you actually get recommended when buyers ask questions.

04

Step 4 — You get a visibility score, competitor breakdown, and prioritized fixes

We don’t leave you guessing. We give you a clear visibility score from 0 to 100. Your daily visibility score is calculated from mention rate, average position, share of voice versus competitors, and positive sentiment ratio. It shows how often AI recommends your products, how you rank, and how strong your presence is compared to competitors. We also break down your competitor performance. You can see when they win, and where you are losing sales to them. This is what our AI Content Visibility Platform is built for. No vague reports. Just clear answers. Then our Recommendation Analyzer steps in. It highlights the exact changes that will move the needle first. You don’t fix everything. You fix what actually increases visibility and sales.

Who Should Use This AI Visibility Platform

CitelyHQ is built for fast-moving e-commerce brands that care about sales, GEO, AEO, and Brand Visibility — not vanity metrics. If your store makes between $40k and $5M yearly and depends on product discovery, not just branded traffic, this platform helps your products appear where buyers ask AI tools and LLM platforms what to buy.

Shopify store owners doing $40k–$5M annual revenue

Your products should be showing up in AI recommendations. Right now, you probably have no idea if they are. That means competitors may be getting sales that should be yours. Our Shopify integration shows where your products appear and what needs fixing. You get one-click updates without changing your workflow. That’s why brands use CitelyHQ as their best AI visibility tool for product discovery.

Amazon sellers tired of guessing why competitors outrank them

When ChatGPT or Perplexity recommends a competitor's ASIN instead of your product, there’s always a reason. Usually, it’s hidden in your product data, reviews, or missing content. We show you exactly what AI platforms are picking up. The product attributes. The review sites. The missing details costing you sales. This helps you improve brand presence in generative AI and increase your AI recommendation engine visibility where buyers are already searching.

WooCommerce stores fighting for AI discoverability

WordPress gives you flexibility. It also creates messy product data that AI tools struggle to understand. That means your products may never get recommended. Our AI visibility tracker checks your schema coverage, finds missing data, and shows exactly what needs fixing. We even give you the exact JSON-LD blocks to add so AI platforms can properly read and recommend your products.

DTC brands losing zero-click sales to bigger competitors

When a shopper asks ChatGPT for the best sustainable water bottle and Hydro Flask shows up but your brand doesn’t, you’re not just missing visibility—you’re losing the sale. We use an AI mention comparison tool to show exactly where you appear and where competitors win. You see the gap side by side. Our audit tool then breaks it down clearly. We point out what’s missing in your product data and content. Then we show you what to fix so AI systems actually recommend your products.

Why Traditional SEO Fails in AI Search Results

Google still matters. SEO still matters. Branded searches, local searches, and image traffic still come from Google. We are not telling you to stop doing SEO.

But buyer behavior is changing fast.

When shoppers don’t know your brand yet, they ask AI first. They type questions like “best yoga mat for hot yoga” or “best running shoes for plantar fasciitis.” Then ChatGPT or Perplexity gives them product recommendations.

If your products are missing there, you lose the sale before Google even gets opened.

That’s why AI search visibility tools matter now. Traditional SEO rankings alone are no longer enough.

AI systems look for different signals. Structured product data matters more. Review coverage matters more. Clear product details matter more.

A vague description like “high-quality material” tells AI nothing.

But specific details help AI recommend your products. Things like “2.5mm natural rubber base” or “sweat-wicking microfiber surface” give AI something real to cite.

This is where Generative Engine Optimization and an Answer Engine Optimization Tool become useful. The goal is simple: make sure AI platforms understand your products well enough to recommend them.

CitelyHQ handles the heavy lifting for you.

Our platform combines mention tracking, a visibility tracker, citation tracking, and AI share of voice insights in one place. You see exactly why competitors get recommended and why your products do not.

Then we give you the exact fixes to make. Better product descriptions. Missing attributes. Better comparison content. No generic advice. Just changes that help AI recommend your products more often.

Pricing That Scales With Your Store

Start with a free public audit and see if AI platforms recommend your products. When you're ready, upgrade to continuous tracking and ongoing fixes. Every paid plan includes a 14-day free trial. No credit card needed.

Starter
$39/month
  • 1 store
  • 100 tracked queries
  • Weekly monitoring
  • ChatGPT + Claude tracking
  • Manual recommendations
Start free trial
Most popular
Growth
$99/month
  • 3 stores
  • 500 tracked queries
  • Daily monitoring
  • All 5 AI platforms
  • Recommendations engine
Start free trial
Pro
$249/month
  • Unlimited stores
  • 2,000 queries
  • Daily monitoring
  • All 5 AI platforms
  • Auto-apply to Shopify
Start free trial

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Frequently asked questions